A Hustle Transformed: A Defy Ventures Success Story

Timothy Jackson is the proud founder and C.E.O of Quality Touch Cleaning Systems.  He’s also a Defy Ventures Entrepreneur in Training (EIT).  While serving a 17-year prison sentence, Timothy enrolled in the Defy Ventures program.  During this time, he was also employed by the California Department of Corrections and Rehabilitation (CDCR) and given a seemingly impossible task: improve the cleanliness of the Healthcare Department of the California City Correctional Facility to pass their audit.  He, along with a crew of 13 other technicians, raised the pre-audit score of 33.4% to an astounding 98.6%, within just 3 months.

Timothy JacksonWith a new-found passion for executing elaborate cleaning systems to improve the quality and overall morale of a facility and the Defy Ventures program, Timothy developed the business concept for Quality Touch Cleaning Systems.

In February 2017, Timothy graduated from the Defy program on the same day as his release from prison.  Upon his release, Timothy joined the Defy Ventures post-release business incubator, where he worked tirelessly with a Defy mentor to nurture and grow his business.  In the spring of 2018, he was invited to pitch his business to a Defy investment committee, composed of entrepreneurs recruited in the San Diego area.  Timothy impressed the committee! At the conclusion of his pitch, they awarded him a grant of $7,000 to purchase equipment and supplies to grow his business.

Quality Touch Cleaning Systems now services four contracts in the San Diego area and Timothy continues to enjoy the ongoing support of his Defy Mentor and several members of his investment committee as he works to grow his business.

Contact Us

6520 Platt Ave, #717
West Hills, CA 91307

Follow Us


Sign up to receive the latest news on Serving USA's efforts.

©2021 Serving USA